Conference | Travel 2020. 2-3 November 2011, Kia Oval, London

The Travel 2020 Conference: A unique discussion forum that attracts top, international, industry figures



The 2010 Morning Plenary session Transport minister Norman Baker joined travel information and transactions experts Nick Illsley and Jeremy Acklam for the opening discussion on the issues that are reshaping passenger transport



A packed initial plenary session on the first day of the conference was introduced by New Transit editorial director Peter Stonham			The 2010 conference was attended by over 120 delegates from across the passenger travel industry. All delegates rated the conference Good-Excellent and complimented the diverse range of key speakers.

The 8 key themes affecting the future of passenger transport.

This year's Travel 2020 exhibition and conference is going to be even bigger and better than before.

You will be invited to choose the combination of topics that you wish to attend. Alongside the themed seminars there will be 2 major plenary sessions with high level scene setting addresses and discussion at the beginning of each day.

The major themes will be:
- Payments Technology - will travel lead the NFC mobile phone transactions revolution? Is there still a role for the smartcard?
- Information - the knowledge that guides travel decision making. Where is it all heading?
- Customer Relationship Management (CRM) and loyalty in travel - connecting with the audience and building understanding.
- Pricing, Yield Management and Capacity Optimization - optimising revenue, addressing market niches and enhancing the sales offer for travel.
- The Journey Experience - terminals, interchanges and the on-vehicle environment.
- Service & Systems Design and management - harnessing the benefits of data-driven decision making and operational quality control.
- Multi-Modal Offer and Combined Mobility - linking up public transport with the rest of the journey and interfacing with new attitudes to car ownership and use.

This year we welcome speakers from...

Event organised by:

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...and many more

Exhibitor queries, contact Matt Knight l matthew.knight@landor.co.uk l 020 7091 7969
Conference enquiries, contact Tamara Blair l conferences@landor.co.uk l 020 7091 7865

Home l About Travel 2020 l The 2020 Vision l News Releases
The conference/seminar programme l About the speakers l About the Exhibition l The networking dinner
Booking/Delegate rates l Advanced registration for the exhibition l Exhibitor information

Download delegate booking form

Conference payment terms and conditions

Published programme subject to change
*During the lunch breaks, transport consultants TRL and Frost & Sullivan will host free-to-attend panel discussions about the future of passenger travel. Open to all delegates and attendees.

Travel 2020 � Landor LINKS Ltd. 2011

iPhone Application is a screenshot of Edinbus. Used with permission.
Details of EdinBus are available at http://gordonchristie.com/edinbus/
Electronic signs with Travel 2020 provided by Hanover Displays.
Pedestrian tracking software screenshots provied by DILAX.

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